Return policy

We want you to be happy with your order and offer a 30 day no quibble guarantee on all products purchased through Tranquillity. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product(s) to us within 60 days of receipt and we will refund you at the price you paid for the product(s).

Please note we will not refund any postage you may have paid on the original order.

For reasons of hygiene and safety, we cannot refund or exchange any grooming products or cosmetics that have been removed from the original wrapping or show any signs of having been used unless they are faulty.